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At MALM Counselling, our aim is to forge a strong therapeutic alliance,  with each and every client that comes through our doors. As clients embark on their journey through the counselling process, a foundation of empathy, trust, and hope can be invaluable; acting as a guiding light in our pursuits of self-development and actualization, career goals, relationships, mental health and overall wellbeing.    

Jordan Malm 

B.Eng, Dip. PSR, M.Ed., RCC

Clinical Director and Counsellor

        My therapeutic approach stems from a strong clinical foundation in Psychosocial Rehabilitation (PSR) which promotes higher functioning, community integration, recovery and enhanced quality of life for clients living with mental health and substance use concerns. My style can best be described as integrative and adaptive; drawing from several evidence-based treatment modalities and counselling interventions tailored to meet the specific needs of the client. Most often I collaborate with clients using a strength-based, Humanistic perspective and adapt my training and professional experience utilizing Person-Centred Therapy, Cognitive Behavioural Therapy (CBT), and Narrative Therapy concepts and techniques. Other therapeutic modalities incorporated into my practice include:

•  Motivational Interviewing


•  Solution-Focused Therapy         


•  Acceptance and Commitment Therapy 

•  Existential Therapy


•  Emotionally Focused Therapy

 Mindfulness / Visual Guidance

Background and Experience

Over the last twelve years, I have accumulated a broad range of experience helping individuals and families struggling with mental health and addiction issues to reclaim, maintain and improve their overall wellbeing. I have worked and volunteered in the mental health community for agencies such as MPA Society, Coast Mental Health, BC Crisis Centre, and the Vancouver General Hospital, as well as clinical settings such as VCH Eating Disorders, Vancouver Detox, and Venture often alongside mental health teams which may include psychiatrists, addiction and vocational counsellors, nurses and social workers. I have also done research on hope and addictions at the UBC.


Prior to MALM Counselling I have provided therapy as an independent contractor with Manifest Wellness focusing on men's mental and physical health, relationships and career success. I have also provided clinical counselling and assessments in private and public settings to youth, adults, couples and families collaborating closely with the Ministry of Social Development (MSDS) and agencies such as Harbourside Family Counseling Centre.

I completed my Master's Degree in Counselling Psychology from the University of British Columbia (UBC) and two post-baccalaureate diplomas in Psychosocial Rehabilitation and Guidance Studies and I am currently a Registered Clinical Counsellor with the British Columbia Association of Clinical Counselling (BCACC).

Shawna Bot


Clinical Counsellor

     My approach to counselling is built on warmth and acceptance. I seek to create a space that is judgment free and open to exploring whatever it is you are bringing to the table. I am a primarily client-centered therapist which means that I strongly believe that each individual is the expert of their own lives. Therapy then will not consist of me telling you what to do, but be a collaborative discussion around your journey and how you can move towards health and wellness.


     Each individual who comes to therapy is unique and requires a treatment plan tailored to their needs. In order to help you achieve your wellness goals, I pull from a variety of approaches which include Cognitive Behavioural Therapy, Emotion Focused Therapy, Solution Focused Therapy and Attachment Theory. Other therapeutic modalities incorporated into my practice include:

•  Attachment Theory

•  Acceptance and Commitment Therapy


•  Solution-Focused Therapy         


•  Cognitive Behaviour Therapy         


•  Emotion Focused Therapy 


•  Eye Movement Desensitization and              Reprocessing (EMDR)        

Background and Experience

While I work with a variety of clients, I have speciality training in working with couples, utilizing the Gottman Method, Emotion-Focused Couples Therapy and Attachment Theory. These modalities encourage developing empathy and an understanding for one another, and tools to promote better communication. Incorporating these new skills can help to bring about a shift in the relationship, moving away from "who started it" to "how do we grow through it".  You can expect to walk away with a handful of research-based tools that will allow you to communicate in new ways with one another about your needs and wants in the relationship. Additional to my couple’s work, I have an extensive 10 year history and passion for working with individuals who have experienced trauma, with a particular emphasis on intimate partner and domestic abuse. 


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